Payment Policy

Policy detail - Accessible choice: gocontigo presents and settles all checkout amounts in United States dollars (USD), with taxes collected as applicable law requires.

About Credit/Debit Card

Direct guidance - Careful clarification: Cardholders may use Visa, Mastercard, Maestro, American Express, JCB, Diners Club, or Discover, subject to checkout availability and issuer approval.

Secure authorization process

Important context - Focused method: The card issuer and Shopify's payment services must authorize the transaction before fulfillment, sometimes using a temporary hold.

Payment problems and refunds

Important context - Consistent reference: Incorrect billing details or issuer controls can cause a decline; the bank can provide further guidance. Approved refunds use the original payment method and a 5-10-business-day timetable.

Merchant identity and contact details

Service approach - Order-specific process: For policy or order assistance, customers may contact gocontigo through the following channels.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigogarden.shop

Phone: 512-468-8060

Physical and return address: 617 Wimbledon Ln, Hatfield, Pennsylvania, 19440, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).