Terms of Service

Customer standard - Detailed rule: The following Terms of Service apply to customers who access or transact with gocontigo in the United States.

Cancellation and return remedies

Direct guidance - Plain-language expectation: A customer may ask to cancel before shipment. Once shipped, the order is subject to the Refund Policy for returns, exchanges, and credits.

Liability and mandatory rights

Practical application - Documented information: Mandatory rights remain intact, and any lawful liability limitation is interpreted narrowly in favor of those rights.

USD pricing, shipping, and taxes

Customer assurance - Measured expectation: USD is the store's settlement currency. Applicable taxes can be added, but standard delivery to a US address carries no shipping fee.

Product information and safe use

Relevant standard - Transaction-focused protection: We take reasonable care with descriptions, photographs, specifications, and prices for drinkware and hydration accessories. Screen appearance can vary, and customers must follow product-specific material, care, use, temperature, and safety information.

Order review and acceptance

Applicable procedure - Applicable approach: Order confirmation remains conditional on available inventory, successful payment authorization, and reasonable security checks.

Acceptable website use

How we apply this - Policy-based detail: The website may not be used to violate law, compromise systems, access restricted areas, or misuse intellectual property.

How to reach the merchant

How we apply this - Policy-based summary: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigogarden.shop

Phone: 512-468-8060

Physical and return address: 617 Wimbledon Ln, Hatfield, Pennsylvania, 19440, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).